Introduction
Performance management is more than just annual reviews or setting targets. It’s a
continuous process of communication between leaders and their teams to clarify
responsibilities, priorities, and expectations. At its core, it’s about creating mutual
understanding so that both supervisors and employees are aligned on what success looks like.
Effective performance management values employee growth and development. It relies on
regular feedback, open dialogue, and teamwork to help individuals perform at their best. By
focusing on clear goals and consistent support, leaders can improve job performance while
encouraging their teams to build new skills.
In practice, this means defining roles, setting measurable standards, documenting progress,
and having honest conversations about performance. When done well, performance
management not only boosts individual achievement but also strengthens the organisation as
a whole.
Program Objectives
This program aims to:
● Enable leaders to communicate the performance of their subordinates
● Use coaching as a process to gain a performance contract with their subordinates
Learning Outcomes
After completing this training, participants shall be able to:
● Mutually discuss objective and clarify expectations effectively for precision
achievement
● Apply the right situational leadership styles for different levels of subordinates
● Apply the right coaching behaviours and take specific action plans to ensure success
in subordinates’ performance