Managing Stress and Emotional Intelligence:For the Post Office Managers

Introduction

Stress management is set to become a primary strategic and operational concern for all organisations because of the direct relationship between decency and humanity, good employment practice, and successful business. Stress places a cost burden on organisations in all locations and sectors, and there is also a human price among those who work in stressful situations or suffer from stress-related injuries and illnesses. With effective stress management skills, the organisation would be able to boost productivity in sustainable ways to create a happier and stress-free organisation workplace! This training does not only focus on the stress management technique; this program helps participants to handle emotion to
achieve high emotional intelligence.

Program Objectives

This program aims to:
● Attack stress behaviour, thought and attitudes
● Relax and communicate needs and feeling and emotions
● Increase the emotional intelligence when handling stress

Learning Outcomes

After completing this training, participants should be able to:
● Understand and handle stressors and stress agents effectively
● Handle stress and emotions effectively in the workplace
● Apply stress management and emotion modification techniques through emotional intelligence