Introduction
As an officer who is heavily involved with colleagues as well as public clients, you should be highly prepared with excellent and precise internal and external techniques. Emotional intelligence (EQ) will be able to steer you towards pleasing goals and behaviors as well as accompanied by agreed upon fruit of thought. This will be done through the sharing and experiencing of the framework of great solutions but still remain practical and relevant for stakeholders. This exercise provides an understanding of the basics of intelligence, the history of IQ to EQ and how EQ based on credibility, emotion and logic will be able to help you to cope with any possible tasks and relationships. This training program provides the tools, processes and techniques needed by an officer while in the field of various sizes and from each field to address 75-90% of the challenges and obstacles for example as we face today.
Program Objectives
This program aims to:
● Expose, cultivate and train Emotional Intelligence to the participants
● Reveal techniques and steps to understand and use EQ in work and social relationships.
● Give the purpose of ‘servants-caliphs’ in their work vision
● Equip with techniques based on the latest case studies
Learning Outcomes
Upon completion of this exercise, participants should be able to:
● Gain Understanding & Using emotional intelligence to carry out work as well as in relationships
● Influence individuals in the team to move in a more effective direction with high EQ understanding as well as empathetic
● Achieve self -development
● Improve team performance